Our Story

Engineering Global Sales Growth.

From Nairobi beginnings to a global presence across Africa, the Middle East, Asia-Pacific, and Europe — we built a people-first engine for revenue growth.

Discover Our Mission Partner With Us

To Redefine How the World Sells.

Our mission is to deliver performance-driven call center solutions that accelerate revenue, deepen client engagement, and empower brands to scale confidently across global markets.

Guided by Experience. Driven by Impact.

Our leadership team brings decades of global expertise to power your success.

Kim Velin

Group CEO & Founder

Drives CCK Global's growth across EMEA, APAC, and Africa from Nairobi, Kenya. With 20+ years of executive experience at Dong Energy, TDC, and Copenhagen Medical A/S, he empowers teams and delivers measurable results.

Lily Amakobe

Group Deputy CEO & Chief Human Resource Officer

18+ years in HR leadership across humanitarian, corporate, and public sectors. Leads HR strategy, compliance, and culture transformation at CCK Global.

Edwin Achoka

Group SVP ESG, CSR, CEO CCK Medical

Drives CCK Global's sustainability and impact mandate while leading CCK Medica. Champions ESG strategy, corporate citizenship, and socially responsible growth across all markets.

Sophia Bwibo

Group SVP Global Sales

10+ years in sales, marketing, and client engagement. Leads revenue scaling and partnership growth globally.

Ishshah Isabel Mathew

Group VP Marketing

Leads marketing across Africa, APAC, and Europe. Specializes in B2B, digital strategy, and tech-enabled campaigns for modern engagement.

Rispah Okutoyi

Group SVP Operations (COO)

Oversees global operations, process optimization, and delivery excellence. With 12+ years in operations management, she ensures efficiency, innovation, and strategic execution across all regions.

Thomas Hansen

Group CFO

Brings 20+ years of financial leadership experience across Europe and Africa. Expert in financial planning, risk management, and sustainable business growth strategies.

To Be the Global Partner for Intelligent Sales Growth.

We're shaping the future of customer engagement — combining Scandinavian leadership precision with African execution power and APAC agility.

Culture That Drives Performance.

We believe success is built on strong people and shared principles.

Responsibility

We own your outcomes as our own.

Innovation

We constantly evolve strategies and systems to stay ahead.

Passion

We bring energy and focus to every client engagement.

Dedication

Precision and excellence are non-negotiable.

Team Spirit

Collaboration powers our global success.

From Nairobi Roots to Worldwide Reach

What began as a performance-focused team in Nairobi has grown into a global network of conversation experts who live and breathe every brand we represent.

We launched CCK Global to challenge the status quo: that call centers should be measured by volume. Instead, we set out to power outcomes. Our founding team combined deep sales expertise, cultural fluency, and relentless curiosity to help brands break into new regions with confidence.

As our partners scaled, so did we. We built multilingual hubs across Africa, the Middle East, Asia-Pacific, and Europe, assembling teams that can sell, support, and build loyalty for the world's most ambitious brands.

Today our commitment remains the same — every conversation should sound like your best brand ambassador, every interaction should move the needle, and every partnership should deliver measurable growth.

Our Values Drive Every Conversation

At CCK Global, we believe that exceptional customer experiences are built on strong foundations. These core values guide everything we do.

People-First Culture

We invest in talent, coaching, and culture because empowered teams deliver empowered experiences.

Outcome-Obsessed

We don't measure success by call volume—we champion revenue growth, brand trust, and customer loyalty.

Global Mindset

With hubs across continents, we hire for cultural fluency and build teams that sound local everywhere.

Innovation Drive

We continuously evolve our methods, tools, and approaches to stay ahead of industry standards and client needs.

Inside the Hubs

Moments That Define Our Delivery

Go behind the scenes of our global sites where coaching, culture, and performance collide to deliver every outcome.

Immersive Talent Onboarding

Nairobi mentors prime new agents with live shadowing and roleplay sessions that mirror real customer moments.

Coaching in Motion

Daily stand-ups across Dubai and Lisbon sync targets, refresh messaging, and celebrate real-time wins.

Follow-the-Sun Support

Our Manila and Johannesburg teams hand off conversations seamlessly so partners stay live 24/7.

Transforming Potential into Performance.

Partner with CCK Global to turn your sales strategy into measurable business growth. Let's accelerate your success together.

Meet the Team Explore Careers

Secure. Compliant. Trusted.

GDPR-Aligned Operations

Full compliance with European data protection standards

ISO-Compliant Workflow

International standards for quality and security

Encrypted CRM Systems

End-to-end encryption for all client data

Confidentiality-Driven Training

Rigorous security protocols for all team members

What We Believe

Our values guide how we hire, how we train, and how we show up for the brands that trust us.

People First